What makes TES Hosts different?
We utilize dedicated African server nodes and LiteSpeed Enterprise technology to ensure the lowest possible latency for local users, coupled with CloudLinux for absolute resource isolation.
Do you offer 24/7 technical support?
Yes. We provide around-the-clock managed support via phone, email, and tickets. Our teams in Kenya and Rwanda are ready to assist with any technical challenges.
Is SSL included for free?
Absolutely. All hosting plans come with free Let's Encrypt SSL certificates that automatically renew, keeping your site secure and trusted by search engines.
Where are your servers physically located?
To ensure the lowest possible latency for our clients, we operate dedicated server nodes in Tier-III data centers across Kenya, Rwanda, and South Africa. This "local-first" infrastructure ensures your website loads significantly faster for African audiences compared to overseas hosting.
How do you handle website backups?
We perform automated daily incremental backups of your entire account, including files, databases, and emails. These backups are stored on separate offsite storage servers. You can restore a single file or your entire site with one click from your control panel at any time.
Can I upgrade my plan as my business grows?
Yes, our infrastructure is fully scalable. You can upgrade from basic Shared Hosting to a VPS or a Dedicated Server instantly without any downtime or data loss. Our team handles the technical resource adjustment behind the scenes so your site remains online.
Do you support Node.js, Python, and Git?
Absolutely. Our hosting environment is developer-friendly. We provide built-in selectors for Node.js and Python, support for Git deployment via SSH, and the latest versions of PHP (8.1, 8.2, 8.3) to ensure compatibility with modern frameworks.
What kind of protection do you provide against spam?
We utilize enterprise-grade mail filtering via SpamExperts and MagicSpam. These systems scan incoming and outgoing mail in real-time, blocking 99.9% of phishing attempts and junk mail before they reach your inbox, keeping your business communication clean and secure.